You can find contact information for US border stations by visiting the official website of the U.S. Customs and Border Protection (CBP) or by calling their general information hotline at 1-877-227-5511.
CBP operates various ports of entry across the United States, including land border crossings, airports, and seaports. The CBP website offers detailed information about each port of entry, including contact details, addresses, and operational hours. You can find the contact information for specific border stations or ports of entry by using the CBP website’s “Ports” section.
Additionally, some states or local government websites might provide contact information or resources related to border crossings within their jurisdictions. If you have a specific location or border station in mind, you could also consider reaching out to the local government or relevant authorities in that area for contact information.
Contact Us
CBP Information Center
The CBP Information Center is open Monday–Friday, 8:30 a.m.–5 p.m. Eastern Time.
Need answers? We recommend you first use our CBP Information Center website at help.cbp.gov, which has more than 500 answers about CBP policies and procedures.
- Submit your question, compliment, complaint or tip online, or call:
- U.S. visitors: 877-CBP-5511
- Visitors outside the U.S.: +1-202-325-8000
- Telecommunications device for the hearing impaired: 7-1-1
| Name | Contact Information | Agency(ies) | State(s) | Additional Info |
|---|---|---|---|---|
| Juan Griego | 817-850-8447 <br> juan.griego@gsa.gov | All federal | TX | |
| Rosie Larkin | 817-978-2764 <br> rosie.larkin@gsa.gov | All federal | All | |
| Wesley Lau | 415-522-3015 <br> wesley.lau@gsa.gov | All federal | CA | |
| Donald Melcher | 312-353-1237 <br> 312-339-3134 <br> donald.melcher@gsa.gov | All federal | All | |
| Julie Milner | 303-236-2950 <br> julie.milner@gsa.gov | All federal | All | Program coordinator for the Border Station Center |
| John Morelion | 817-978-0202 <br> john.morelion@gsa.gov | All federal <br> General Services Administration: PBS, PBS – Delegated Buildings | TX | |
| Ramon Riesgo | 619-557-5092 <br> ramon.riesgo@gsa.gov | All federal | AZ, CA, NM, TX | Program director for all southern border Land Port of Entries |
| Ralph Scalise | 303-319-9887 <br> ralph.scalise@gsa.gov | All federal | All | Program and project coordinator for border stations in regions one and two and for government-owned border stations in region 5 |
| Kathy Simpson | 212-264-2479 <br> virginia.simpson@gsa.gov | All federal | All | Contracting officer’s representative on the Champlain Border Station project |
| C. William Wells | 202-501-1858 <br> 202-281-8373 <br> bill.wells@gsa.gov | Various Federal Agencies | All | Departments of Agriculture, Homeland Security, State, Transportation, Federal Highway Administration, Food and Drug Administration, House of Representatives, Office of Management and Budget, General Services Administration – Regional PBS |